Returns

Returns Policy

We want customers to understand whether an item may be returned before they purchase it. The applicable return class and terms will be disclosed or linked before payment. Return eligibility depends on the merchandise, its item-specific terms, and whether it has been customized, altered, engraved, personalized, or designated final sale.

Return classes

Standard Returnable

Eligible merchandise in this class may be returned through Youngblood’s standard 10-calendar-day return process.

Limited-Window / Item-Specific Returnable

Some merchandise may have a shorter return period or other item-specific conditions because of its product type, configuration, customization, value, handling requirements, or other applicable constraints.

The applicable eligibility and timing will be disclosed before payment. Youngblood’s standard 10-day return period does not apply when the disclosed item-specific terms provide otherwise.

Final Sale / Custom

Custom, engraved, personalized, and merchandise expressly designated final sale is not eligible for an ordinary change-of-mind return when that status was disclosed before payment.

Other merchandise may also be final sale when its special-order status, alteration, or item-specific terms require that treatment and Youngblood discloses it before payment.

Standard 10-day returns

For merchandise confirmed as Standard Returnable:

1. The 10-calendar-day return period begins on the date the carrier confirms delivery.
2. You must initiate the return through Youngblood’s Request a Return button or form and obtain return authorization.
3. After authorization, you must physically tender the merchandise using Youngblood’s approved return method within 10 calendar days of confirmed delivery.
4. The carrier’s first acceptance scan, or an equivalent accountable tender record, will determine whether the return was tendered on time.

Requesting a return or receiving authorization within the 10-day period does not extend the tender deadline or permit the merchandise to be shipped later without limit. The package must be physically tendered on time using the approved method.

How to request a return

Use the Request a Return button or form on Youngblood’s Returns page. Provide the requested order information, reason for the return, and any requested photographs or documentation.

Submitting a request does not mean the return has been approved. Youngblood will review the request and, when appropriate, provide return authorization and case-specific instructions.

Do not mail merchandise to Youngblood without authorization. An unauthorized shipment, or a shipment sent using a method other than the approved return method, may not satisfy the applicable return requirements.

Complimentary eligible domestic returns

Youngblood provides the approved prepaid return method for eligible domestic returns. You must use Youngblood’s approved method or label and follow the packing and tender instructions provided for your return.

The required method and instructions may vary based on the merchandise, value, destination, applicable product terms, and available protected return lane. This policy does not promise a particular carrier, insurance or protection product, coverage limit, or shipping service.

Youngblood does not promise universal return-service coverage for U.S. territories, APO/FPO addresses, freight-forwarder addresses, or any destination for which Youngblood does not have an approved return lane. Please contact Youngblood about those situations; they may be reviewed individually.

Merchandise condition and documentation

Eligible change-of-mind merchandise should generally be:

• Unworn.
• Unaltered after delivery.
• In saleable condition.
• Accompanied by applicable certificates, grading reports, tags, components, accessories, and other material documentation supplied with the order.

Please follow the condition, packing, and documentation requirements provided with your return authorization.

Decorative packaging that is not material to the merchandise or genuinely required for the return will not, by itself, determine the outcome of an otherwise eligible return.

Merchandise that has been worn, used, damaged, altered, resized, engraved, personalized, set, or otherwise changed after delivery may be ineligible for an ordinary change-of-mind return unless Youngblood confirms otherwise in writing for that item.

Inspection and resolution

Every returned item is inspected before final disposition. As part of the Request a Return process, you will be asked to acknowledge:

I understand that return authorization allows me to send the item to Youngblood for inspection and does not itself guarantee a refund. The final resolution will be determined after the item is received and inspected.

Youngblood’s review may consider:

• The applicable return class and order terms.
• Merchandise condition.
• Required documentation.
• The reason for the return.
• Original shipment evidence.
• Other facts relevant to the merchandise and request.

After inspection, Youngblood will determine the appropriate available resolution. Depending on the circumstances, that may include a refund, exchange, repair, correction, replacement, denial of an ineligible ordinary change-of-mind return, or another appropriate available resolution.

Youngblood will work with you in good faith to determine the most appropriate available resolution under the terms of your order.

Problems with an order

Incorrect merchandise, transit damage, suspected manufacturing defects, workmanship concerns, and errors by Youngblood or a supplier or production partner are reviewed separately from ordinary change-of-mind returns.

A Limited-Window, Final Sale, or Custom classification does not eliminate review of a legitimate:

• Incorrectly fulfilled order.
• Transit-damage claim.
• Suspected manufacturing defect.
• Workmanship issue.
• Youngblood error.
• Supplier or production-partner error or deviation from approved work.

Use the Request a Return process promptly and provide the requested order information, description, photographs, and documentation. Youngblood will review the circumstances and explain the available next steps. The appropriate remedy will depend on the merchandise, the issue, and any applicable product or workmanship support.

Where Youngblood or its supplier or production partner caused incorrect fulfillment or another covered problem, applicable shipping costs are Youngblood’s responsibility.

Custom, engraved, and personalized merchandise

Correctly completed custom, engraved, and personalized merchandise is ordinarily final sale when that status was disclosed before payment.

Custom-order deposits are nonrefundable from the order date when that term was disclosed and affirmatively accepted before payment.

Final-sale treatment does not eliminate review of legitimate problems with an order. Incorrect fulfillment, transit damage, suspected manufacturing defects, workmanship problems, and deviations by Youngblood or a supplier or production partner from the customer’s approved work remain eligible for review and an appropriate available remedy.

Exchanges

You may request an exchange, but exchanges are not automatic or guaranteed. Youngblood reviews and approves exchange requests after considering the item’s eligibility and condition, availability of the requested replacement, and any item-specific requirements and, when applicable, after inspecting the merchandise.

Any price difference must be resolved before replacement merchandise is released. Youngblood will explain the available options after reviewing the request.

Refund method and timing

Approved refunds are returned to the original payment method.

Youngblood submits an approved refund as soon as practical after inspection and approval. Youngblood does not promise a fixed processing deadline.

After Youngblood submits the refund, your bank or card issuer controls when the credit appears. Posting commonly takes approximately 5–7 business days, but this is a typical estimate rather than a guarantee.

Original and expedited shipping charges

When Youngblood provided complimentary outbound standard shipping, there is no customer-paid standard shipping amount to refund.

Optional paid expedited shipping upgrades are ordinarily nonrefundable on voluntary or change-of-mind returns.

Where Youngblood or its supplier or production partner caused incorrect fulfillment or another covered problem, applicable shipping costs are Youngblood’s responsibility.

High-value returns

Youngblood does not publish a dollar threshold for high-value return handling.

For valuable merchandise, you must follow the case-specific packing, shipping, protection, and tender instructions Youngblood provides. Do not select your own carrier or return method unless Youngblood instructs you to do so in writing.

Product-specific terms control

The applicable return class and terms will be disclosed or linked on the product page, in the cart, or during checkout before payment. Product-specific terms control if they differ from the standard provisions above.

Youngblood will not represent merchandise as Standard Returnable unless the item’s status, customization, and other applicable constraints support the 10-calendar-day return process.

Shipping and address changes

After an order is submitted, changes to the shipping address or shipping service are not ordinarily permitted.

If you accidentally supplied an incorrect address, contact Youngblood promptly. We will make a reasonable effort to correct it before shipment when possible, but correction cannot be guaranteed.

After a package has been tendered to the carrier, rerouting, hold-for-pickup, or other material delivery changes require additional approval and remain subject to carrier restrictions.